Our identification details

• Name: SMALLJOBS S.R.L.
• Fiscal identification code (CUI): 52027378
• Trade register number: J2025045431000
• European unique identifier (EUID): ROONRC.J2025045431000
• Registered office: Str. Progresului nr. 43, Simeria, Hunedoara County, postal code 335900, Romania
• E-mail: contact@smalljobs.ro
• Telephone: +40 750 226 624
• Website: https://smalljobs.ro

The online intermediation activity carried out through the Platform is not subject to a prior authorisation regime and is not a regulated profession, so letters (f) and (g) of Article 5(1) of Law no. 365/2002 do not apply.

What we sell and at what price

We sell only digital services, used within the Platform: tiered subscriptions (Aur and Diamant), monthly or annual, and promotions that increase the visibility of a listing or profile. We sell no physical goods, so there is no courier delivery and no delivery cost.

Prices are shown on the plans page and on the order screen, in Romanian lei, as final prices. SMALLJOBS S.R.L. is registered for VAT, and the prices shown include VAT at the standard Romanian rate (currently 21%). The order screen shows the taxable base and the VAT amount separately. No cost is added at checkout and we charge no surcharge for the chosen payment method.

Subscriptions do NOT renew automatically. Payment is made once, for the period chosen.

How to complain

Send your complaint to contact@smalljobs.ro. Include the account e-mail address, a description of the problem and, if the complaint concerns a payment, the order identifier.

We acknowledge receipt within no more than 3 working days and give you a reasoned reply within no more than 15 calendar days. If we need longer, we tell you within that period why and when we expect to reply. Submitting and having a complaint reviewed is free of charge.

Alternative dispute resolution (SAL)

If we rejected your complaint or you are not satisfied with the reply, you may refer the matter to the alternative dispute resolution entity within the Romanian National Authority for Consumer Protection — Direcția de soluționare alternativă a litigiilor — through the SAL electronic platform at https://reclamatiisal.anpc.ro. The procedure is governed by Government Ordinance no. 38/2015. We undertake to participate in good faith in procedures conducted by that entity.

We say this explicitly because many sites still point there: the European Online Dispute Resolution (ODR) platform at ec.europa.eu was discontinued on 20 July 2025 by Regulation (EU) 2024/3228. It can no longer be used and there is no point looking for it.

The National Authority for Consumer Protection

• Website: https://anpc.ro
• Consumer Helpline: 0219551
• Hunedoara County Commissariat for Consumer Protection — in whose territorial area we are located: Deva, str. Mihai Viteazu nr. 3, 330058
• Commissariat telephone: 0377 755 354
• Commissariat e-mail: secretariat.hunedoara@anpc.ro

Other authorities

• Personal data protection: the National Supervisory Authority for Personal Data Processing (ANSPDCP), B-dul G-ral. Gheorghe Magheru nr. 28-30, Sector 1, Bucharest — dataprotection.ro
• Digital services (Regulation (EU) 2022/2065): the National Authority for Management and Regulation in Communications (ANCOM), as Digital Services Coordinator for Romania — ancom.ro
• Our point of contact for authorities and for users, within the meaning of Articles 11 and 12 of the Digital Services Act, is contact@smalljobs.ro. We accept communications in Romanian and in English. Messages received at that address are read by a person; we do not rely on an automated reply alone.

Right of withdrawal

You have a statutory 14-day right of withdrawal for the paid services you buy from us. The conditions, how to exercise it, the model form and the withdrawal function are explained on the "Withdraw from contract" page.