1. Description of the Services

SmallJobs.ro is an online intermediary platform enabling Users to connect for small, local job tasks in Romania, such as repairs, cleaning, gardening, tutoring, transport, or other minor services. Posters can create detailed Postings including title, description, category, budget, deadline, location (city, county, or precise geolocation for radius-based matching), and image attachments. Providers can browse and search Postings using filters, keywords, and location-based search, then submit applications with a cover message and proposed terms. The Platform is delivered as a responsive web application, an installable Progressive Web App (PWA), and a native mobile application for Android and iOS distributed via the Google Play Store and the Apple App Store; specific mobile-related terms are set out in Section 19. The Platform also provides: (a) a messaging system for direct communication between Users (with a 125-day retention window for conversations); (b) a review and rating system (1-5 stars with comments); (c) user profiles with optional photo upload, an optional public profile page, and an optional custom profile URL identifier; (d) push notifications via web push and Firebase Cloud Messaging, plus email notifications for new applications, messages, and platform updates; (e) multilingual support in Romanian and English; (f) an AI-powered assistant to help Users draft job descriptions and applications (see Section 16); (g) optional paid tier subscriptions and promoted listings processed through Netopia mobilPay (see Section 17); (h) a directory of craftsmen and a favorites system; and (i) occasional promotional raffles (the "Tombola") governed by separate Tombola Terms shown when participating. While paid tiers and promoted listings are charged services, all agreements relating to the underlying job (price, schedule, payment between Poster and Provider) are made directly between Users off-platform. We do not employ Providers, guarantee job quality or safety, set prices, or facilitate payments between Users. The Platform is generally available 24/7, subject to scheduled maintenance and to the force-majeure provisions of Section 21. We reserve the right to limit, withdraw, or change features by region, by User type, by tier, or for legal or operational reasons.

2. Acceptance of Terms

By completing registration (providing your email and name, verifying via confirmation email, or linking a social account via Google, Facebook, or Apple), submitting your first Posting or application, uploading Content, or engaging in messaging or reviews, you unconditionally accept these Terms in full, including the Privacy Policy. Registration requires explicit checkbox consent. Failure to agree prevents access to the Platform. For social logins, you consent to sharing basic profile data (name, email, profile picture, and — for Apple Sign-In — an Apple-issued identifier and optionally a private relay email address) with the Platform as part of the authentication process. If you sign in from the SmallJobs mobile application, you may use a one-time secure handoff to access the same account on the web, and the resulting web session is also bound by these Terms. Acceptance is irrevocable during use but may be terminated as described in Section 13.

We may amend these Terms at any time for reasons including legal updates, operational enhancements, safety measures, or regulatory compliance. Minor amendments (e.g., clarifications, non-material additions) take effect immediately upon publication with a new 'Last Updated' date. Material changes (e.g., those affecting your rights, liabilities, data processing, or core Services) will be notified at least 30 days in advance via email to your registered address or through an in-app notification. You will have 30 days to object or terminate your account (Section 13) without penalty. Continued use after the effective date constitutes acceptance. If any change conflicts with mandatory law, the law prevails.

3. User Responsibilities and Representations

You are solely responsible for all aspects of your use of the Platform and Services, including the accuracy, legality, and appropriateness of any Content you post or share. By using the Platform, you represent and warrant that: (a) all information you provide is true, complete, current, and not misleading; (b) you comply with all applicable laws, including Romanian and EU regulations; (c) your use is ethical and non-abusive (e.g., no harassment in messages, no spam, no unauthorized commercial promotions); (d) you will independently verify and assess other Users before entering into any agreement; and (e) you have obtained any necessary consents for information you share. You agree to promptly update any inaccurate or outdated information. Breach of these representations may result in immediate suspension or termination.

• You must maintain accurate, up-to-date profile information at all times (e.g., name, email, phone number, location). Inaccurate profile data may lead to service disruptions, mismatched search results, and may result in account suspension or termination.
• All Postings, applications, messages, and reviews must accurately describe tasks, services, experiences, and terms. No misleading, exaggerated, or incomplete Content is permitted. You are liable for any damages resulting from inaccurate Content.
• Your Content and use must comply with Romanian and EU laws, including anti-discrimination laws (Law No. 202/2002), intellectual property rights (Law No. 8/1996), consumer protection (Law No. 363/2007), DSA obligations, and GDPR requirements. Prohibited activities include promoting illegal services, fraud, or tasks that endanger safety. Violations may be reported to the relevant authorities.
• You agree to indemnify, defend, and hold harmless SmallJobs SRL, its affiliates, officers, and agents from and against all claims, losses, damages, liabilities, costs, and expenses (including reasonable legal fees) arising from: (i) your breach of these Terms; (ii) your Content; (iii) disputes with other Users; or (iv) violations of law. This indemnity survives termination.

4. Our role as an online marketplace and who the other party is

SmallJobs is an online marketplace: we connect you, but the contract for the work is concluded directly between you and the other User, off the Platform. We are not a party to that contract, we do not set the price of the work, we do not allocate jobs, we do not supervise how the work is carried out and we do not handle payment between Users.

Every Provider declares to us whether they act as a professional — an authorised natural person, an individual or family undertaking, or a company — or as a private individual outside any commercial activity. We display that status on their profile and listings, based on the Provider's own declaration. We do not independently verify that declaration and do not guarantee its accuracy; if you have reason to believe it is false, you can report it to contact@smalljobs.ro.

It is important to understand the consequence: if the other party is NOT a professional, the contract you conclude with them does not benefit from consumer protection legislation. In that relationship you have no right of withdrawal, no legal guarantee of conformity and no possibility of complaining to ANPC against that person; you are governed by ordinary contract law. If the other party is a professional, your consumer rights apply in full, but against that professional, not against SmallJobs.

Obligations are split as follows. The Provider is responsible for: performing the work, its quality and safety, meeting the agreed deadlines, any guarantees given, holding the necessary authorisations where the law requires them, issuing fiscal documents for the amount received, and complying with their own tax obligations. The Poster is responsible for: describing the work accurately, providing agreed access and conditions, paying the agreed price, and complying with the obligations incumbent on them if the relationship has the characteristics of an employment relationship. SmallJobs is responsible for: operating the Platform, the accuracy of information we ourselves publish, moderating content in accordance with these Terms, protecting personal data, and the paid services you buy from us.

We do not carry out background checks, do not validate professional qualifications, do not verify ANRE or other authorisations, and do not check whether a Provider holds insurance. A "verified" badge or subscription tier is not an attestation of professional competence; it indicates only the status of the account on the Platform.

The main parameters by which we order search results, their relative importance and the way payment influences ranking are described on the "How we rank results" page, accessible directly from the results pages and from the footer of every page.

5. Posting, Storage, and Communications

Upon submission and approval (Section 10), Postings are published and visible to other Users for up to 30 days from the posting date. Expired Postings are automatically removed from public view but may be retained internally for legal and operational purposes. You may edit active Postings but cannot delete them after applications have been submitted without notifying applicants.

We store User Content (e.g., Postings, applications, messages, reviews, profile data, images) as needed for operational, legal, and dispute resolution purposes. Content is hosted on servers within the European Union with appropriate security measures including encryption. Even after account termination, we may retain anonymized or aggregated data, or specific items required by law or for ongoing disputes. You grant us rights to store and process your Content as described in Section 11.

We may use anonymized or aggregated User Content (e.g., statistics on popular job categories, sample Postings without personal identifiers) for marketing, promotional, or research purposes without additional compensation or notice, as permitted under legitimate interests (GDPR Article 6(1)(f)). We do not sell personal data.

By using the Platform, you consent to receiving the following communications:

• Transactional emails essential for the Services (e.g., application notifications, message alerts, review reminders, password resets). These are necessary for contract performance (GDPR Article 6(1)(b)) and cannot be opted out of without disabling related features.
• Promotional or informational newsletters (e.g., platform updates, job tips). Opt-in required at registration or via profile settings. You may unsubscribe at any time via the one-click link in every email.
• Occasional emails with relevant partner content. Sent only with your explicit opt-in consent. Partners do not receive your personal data without your separate consent.
• All marketing emails comply with opt-out requirements. Transactional emails are exempt. Email frequency is limited. Contact support if you experience any issues.

6. Platform Moderation, Violations, and Enforcement

We reserve the right, at our sole discretion, to: (a) remove, edit, or refuse to publish any Content that violates these Terms, applicable laws, or community standards; (b) suspend or limit account access or features; or (c) terminate accounts permanently for severe or repeated violations. Actions may be based on automated detection, user reports, or manual review.

Upon detecting a violation, we may issue warnings (first offense), temporary suspensions (e.g., 7-30 days), or permanent bans (e.g., for fraud or hate speech). Suspended accounts retain read-only access. We will notify you via email with reasons for the action and information about the appeal process. Appeals may be submitted to contact@smalljobs.ro within 7 days and will be reviewed within 5-10 business days.

Suspension duration depends on severity: warnings carry no downtime, temporary suspensions are proportional to the violation, and permanent bans are irrevocable except by court order. We report severe violations to the relevant authorities without delay (e.g., ANSPDCP for data breaches, law enforcement for criminal activity, consumer protection agencies for misleading content).

Prohibited Content or conduct includes, but is not limited to::

• Any discriminatory, racist, pornographic, defamatory, threatening, or violent material, including hate speech targeting protected characteristics.
• Aggressive, harassing, intimidating, or bullying statements in messages, reviews, or Postings.
• Misleading advertisements, false job descriptions, or promotions of restricted goods and services.
• Intellectual property infringements, spam, unsolicited solicitations, chain letters, or unauthorized commercial advertising.
• Content that breaches Romanian or EU laws or infringes on others' rights, including privacy violations, child exploitation (reported to authorities immediately), or promotion of illegal goods or services.
• Misleading, deceptive, or fictitious Postings or applications designed to scam or deceive other Users.
• Any other illegal, unsafe, abusive, or disruptive use, including tasks involving violence, hazardous materials, unlicensed professional services, excessive spamming, or attempts to exploit security vulnerabilities (e.g., phishing).

SmallJobs SRL disclaims all liability for the consequences of Content removal, account suspension, or termination, including any indirect losses. Users bear full responsibility for their Content and conduct. Appeal decisions are final unless overturned by court order. Repeated violations may result in permanent exclusion from all Services.

7. Intermediary Role and No Liability for User Agreements

SmallJobs.ro operates exclusively as a neutral online intermediary platform, facilitating connections between Posters and Providers. We do not create, select, or modify User Content. We do not vet, endorse, or verify Users (e.g., no background checks, skill certifications, or insurance validation), guarantee service quality or safety, mediate disputes, or assume any role in off-platform transactions. Our involvement is limited to providing the platform for connection and communication.

Postings and applications constitute non-binding expressions of interest only. No enforceable contracts are formed on the Platform. Users must negotiate and execute all agreements directly off-platform (e.g., for payments, terms, schedules). SmallJobs SRL is not a party to, guarantor of, or liable under any User agreements, including for job performance, quality, safety, payments, refunds, or disputes. Users assume all risks of off-platform interactions and are encouraged to verify credentials, use secure payment methods, and take appropriate precautions.

8. Non-Binding Nature of Platform Interactions

All interactions on the Platform - such as submitting applications, responding to Postings, or initiating conversations - are preliminary and non-binding. Posters may edit or withdraw Postings at any time before awarding a job. Providers may withdraw applications before acceptance. No liability arises from withdrawn offers, changed terms, or unfulfilled expectations.

Users are solely responsible for forming, negotiating, and performing any direct contracts with other Users. SmallJobs SRL is not a party to these contracts and bears no responsibility for their terms, execution, breaches, or outcomes. Users should conduct due diligence (e.g., check reviews and ratings) and use appropriate legal protections for high-risk tasks.

9. Disclaimers and Limitations of Liability

The Platform and Services are provided strictly 'as is' and 'as available' without any warranties of any kind, whether express, implied, statutory, or otherwise, to the fullest extent permitted by applicable law. We disclaim all implied warranties of merchantability, fitness for a particular purpose, non-infringement, and uninterrupted or secure operation.

• We disclaim liability for technical interruptions, errors, or failures, including server downtime, network issues, geolocation inaccuracies, slow loading times, or browser compatibility problems. Maintenance may cause temporary unavailability.
• We provide no guarantees regarding job completion, quality, suitability, timeliness, or results. Users assume all risks associated with hiring or providing services. Reviews and ratings are User-generated opinions and do not constitute endorsements by the Platform.
• Small jobs may involve inherent risks (e.g., physical labor, access to private property, use of tools or chemicals). We do not insure Users, verify safety compliance, or assume responsibility for accidents, damages, or injuries. Users must take appropriate precautions, including arranging their own insurance and verifying qualifications where relevant.
• Our liability to a User who is a consumer, for non-performance or improper performance of the paid services, is limited to the value of the sums you paid for that service in the 12 months preceding the claim. This limitation does NOT apply and cannot be invoked in the case of damage caused intentionally or by gross negligence, in the case of injury to physical integrity or health, in the case of death, nor in any other situation where the law prohibits limiting or excluding liability (Article 1355 of the Civil Code, Law no. 193/2000). We do not restrict your statutory right to claim damages where we fail to meet our obligations. Separately from the above, we recall that SMALLJOBS S.R.L. is not a party to the contract between Poster and Provider and is not liable for performance of the work: liability for the work performed rests exclusively with the Users between whom the arrangement was made.

10. Reviews, Ratings, and Feedback

To promote transparency and trust, we encourage Users to submit honest reviews and ratings (1-5 stars with optional text comments) after job completion. Reviews help other Users assess reliability and quality but are entirely voluntary. Your full name is displayed with your review to ensure accountability and prevent abuse.

Reviews and ratings represent the sole opinions of the submitting User and are not verified, endorsed, or adopted by us. We disclaim all responsibility for offensive, inaccurate, biased, or defamatory content in reviews. Users are responsible for the accuracy and legality of their submissions.

Users may submit public responses to reviews (subject to moderation per Section 5). Responses must be factual and non-abusive. We disclaim liability for response content.

Reviews and replies are published after a moderation check, usually within 24-48 hours. We publish every review that complies with these Terms and the law, positive and negative alike: we do not delete a review because it is critical, we do not hide unfavourable reviews from the displayed average, and we do not solicit, write or commission fake reviews. We remove a review only where it breaches these Terms (for example abusive language, a third party's personal data, content unrelated to the work) or where the law requires it, and in that case the author receives a statement of reasons. Removed reviews do not retroactively change averages already calculated.

11. Content Review and Publication Process

User-generated Content (e.g., Postings, reviews) may undergo review before publication to ensure compliance with these Terms and applicable laws. The process may include automated pre-screening (e.g., keyword filters) and manual review for higher-risk items. Approval or rejection typically occurs within 1-24 hours. Rejections include the reason and an option to appeal via contact@smalljobs.ro (reviewed within 3-5 business days). We may edit Content minimally for clarity or safety without prior notice.

12. Intellectual Property Rights

Users retain ownership of their original Content (e.g., text descriptions, images, reviews). By submitting Content to the Platform, you grant SmallJobs SRL a worldwide, non-exclusive, royalty-free, perpetual, irrevocable, sublicensable license to host, store, display, reproduce, modify (e.g., resize images), distribute, and use the Content as necessary for operating the Services (e.g., displaying Postings in search results). This license survives account termination for previously published Content.

• You represent and warrant that all Content you submit does not infringe third-party rights and that you have all necessary permissions. You indemnify us against all claims arising from intellectual property infringements in your Content.
• All Platform elements - including source code, designs, logos, trademarks ('SmallJobs.ro'), databases, algorithms, and features - are our exclusive intellectual property, protected by Romanian and EU law. You are granted a limited, revocable, non-transferable license to access and use the Platform for personal, non-commercial purposes. Copying, reverse-engineering, decompiling, or creating derivative works is strictly prohibited.
• To report intellectual property infringements, email contact@smalljobs.ro with details including the infringing URL and proof of ownership. We follow a notice-and-takedown procedure: verify the claim, notify the alleged infringer, and remove content if the claim is valid. Repeat infringers are banned.

13. Data Protection, Privacy, and Cookies

All personal data is collected, processed, and protected in accordance with our Privacy Policy. As data controller, we ensure lawful processing, storage within the European Union, and appropriate security measures including encryption. You consent to sharing certain data with other Users as part of the Services (e.g., your name and messages in conversations).

EU/EEA Users have full GDPR rights, including the right to access, rectify, erase, and port their data. Requests are processed within 30 days. Complaints may be directed to us first, and if unresolved, escalated to the Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP) at dataprotection.ro. We conduct data protection impact assessments for high-risk processing and notify data breaches within 72 hours as required by law.

The Platform uses cookies for essential functionality (e.g., authentication session, language preference) and, with your consent, for analytics. You can manage cookie preferences via the cookie banner or your browser settings. Declining non-essential cookies does not impair core Platform functionality. Full details are in the Privacy Policy.

14. Termination and Suspension

You may close your account at any time, from Settings → Account, or by writing to us at contact@smalljobs.ro. Closure takes effect immediately upon confirmation. Closing the account is as simple as opening it: we do not ask you to telephone, send a letter, or go through extra steps beyond those required at registration.

• Upon termination: access ceases immediately; active Postings and applications are removed from public view; personal data is deleted within 30 days per GDPR Article 17, except where retention is required by law (e.g., dispute records for up to 2 years); no further communications will be sent.
• We may suspend (e.g., 7-30 day restriction) or terminate accounts without prior notice for: (i) violations of these Terms; (ii) prolonged inactivity (flagged after 12 months, terminated after 2 years with prior email notice); (iii) legal reasons (e.g., court order); or (iv) repeated abuse. Suspended Users may appeal per Section 5. Terminated Users may not re-register without our prior approval.
• Post-termination: all pending applications are canceled; disputes should be resolved before account deletion where possible; Content is archived and anonymized. The following provisions survive termination: indemnities (Section 3), intellectual property licenses (Section 11), and disclaimers (Section 8).

15. Complaint-handling policy

Any complaint regarding the Platform or the paid services is to be sent to contact@smalljobs.ro. Please include the account e-mail address, a description of the problem and, if the complaint concerns a payment, the order identifier.

We acknowledge receipt of the complaint within no more than 3 working days and give you a reasoned reply within no more than 15 calendar days of receipt. If the matter needs longer — for example because it depends on a third party's response, such as the payment processor — we tell you within that period why and when we expect to reply.

If we reject the complaint or you are not satisfied with the reply, we tell you so on a durable medium, together with the information that you may refer the matter to the alternative dispute resolution entity within ANPC, at https://reclamatiisal.anpc.ro, under Article 25 of Government Ordinance no. 38/2015. We undertake to use that procedure.

Submitting and having a complaint reviewed is free of charge.

16. Dispute Resolution and Governing Law

We encourage the amicable resolution of disputes. Write to us at contact@smalljobs.ro with the relevant details; we acknowledge receipt of your complaint and give you a reasoned reply within no more than 15 calendar days, and if the matter needs longer we tell you within that period how long we expect to take. If you receive no reply, or are not satisfied with it, you have the right to refer the matter to the alternative dispute resolution entity within the Romanian National Authority for Consumer Protection (Direcția de soluționare alternativă a litigiilor), through the SAL electronic platform at https://reclamatiisal.anpc.ro, under Government Ordinance no. 38/2015. We undertake to participate in good faith in SAL procedures conducted by that entity. You may also contact the National Authority for Consumer Protection directly (https://anpc.ro), at the Hunedoara County Commissariat for Consumer Protection, Deva, str. Mihai Viteazu nr. 3, 330058, telephone 0377 755 354, e-mail secretariat.hunedoara@anpc.ro, or call the Consumer Helpline on 0219551. For the avoidance of doubt: the European Online Dispute Resolution (ODR) platform was discontinued on 20 July 2025 by Regulation (EU) 2024/3228 and can no longer be used. We do not impose arbitration on you, we do not ask you to waive your right to go to court, and we do not restrict your right to participate in collective actions brought under the law by consumer protection associations.

These Terms are governed by Romanian law. For Users who are consumers, mandatory consumer protection rules apply in full, and court jurisdiction is determined as follows: claims brought by SMALLJOBS S.R.L. against a consumer may be brought only before the court of the consumer's domicile, under Article 121 of the Romanian Code of Civil Procedure; the consumer may choose to bring proceedings either before the court of their own domicile or before the court of our registered office. Under Article 126(2) of that Code, any agreement on choice of court concluded before the right to compensation has arisen is deemed unwritten, and no provision of these Terms may have any other effect. For business Users (authorised natural persons, individual or family undertakings and companies), disputes are settled by the competent courts of our registered office in Hunedoara County.

17. Changes to These Terms

We may amend these Terms only for good reasons, which we state here: changes in applicable law or in the practice of the authorities; the introduction, modification or withdrawal of Platform features; security or abuse-prevention reasons; changes in the cost of the services we rely on; and the correction of errors or ambiguities. We notify you of any significant change by e-mail to your registered address and by notice within the Platform, at least 30 days before it takes effect; for business Users, notification is given on a durable medium at least 15 days beforehand, in accordance with Article 3(2) of the P2B Regulation. Until the effective date you may terminate the contract, free of charge and without penalty. For subscriptions already paid for, the price and the contents of the package remain unchanged until the end of the paid period: an amendment to the Terms cannot reduce what you have already bought. Purely formal changes (correcting a drafting error, updating a legal reference) take effect on publication. If an amendment would conflict with mandatory law, the law prevails. Previous versions are made available to you on request.

18. AI-Powered Features

The Platform provides an AI-powered assistant ('AI Assistant') that helps Users draft job descriptions, refine applications, and receive suggestions for improving their content. The AI Assistant uses third-party artificial intelligence technology to generate text suggestions based on your input.

AI-generated content is provided as suggestions only and may contain inaccuracies, incomplete information, or inappropriate recommendations. You are solely responsible for reviewing, editing, and verifying all AI-generated content before using it. The AI Assistant does not provide legal, financial, medical, or professional advice.

Use of the AI Assistant is subject to a daily usage quota per user. Once the daily limit is reached, the feature becomes unavailable until the next day. We reserve the right to modify usage limits at any time without prior notice.

When you use the AI Assistant, your input text is sent to a third-party AI service provider for processing. We do not send your personal profile data, messages, or other account information to the AI provider. The input is used solely to generate the requested suggestion. Please do not include sensitive personal data, financial information, or confidential details in your AI Assistant requests.

We disclaim all liability for the accuracy, completeness, legality, or suitability of AI-generated content. You are fully responsible for any Content you publish on the Platform, regardless of whether it was drafted with AI assistance. We are not liable for any damages, losses, or disputes arising from the use of AI-generated content.

You may not use the AI Assistant to generate content that violates these Terms (Section 5), including discriminatory, misleading, harmful, or illegal material. Attempting to manipulate the AI system to produce prohibited content may result in immediate account suspension or termination.

19. Payments and Refund Policy

The SmallJobs Platform offers optional paid digital services: tiered subscriptions — currently Aur and Diamant — and one-off promotions ("boosts") which increase the visibility of a listing or profile for a chosen duration and geographic area. Each tier unlocks additional features such as higher daily AI assistant quotas, more profile and listing images, public profile visibility, a custom profile address identifier, the portfolio page (mini-site) and faster alert delivery. The exact contents and price of each tier are displayed on the plans page before purchase. Prices are expressed in Romanian lei and are final prices: the amount displayed is the amount you pay, with no additional costs added at checkout and no delivery costs, the services being entirely digital. We charge no surcharge for the use of any particular means of payment. All payments are processed through Netopia mobilPay, a payment processor authorised by the National Bank of Romania. SmallJobs does not collect, see or store your full card number, CVV code or banking credentials — these are entered exclusively on Netopia's secure payment pages. We retain only the order identifier, transaction reference, amount, currency, plan identifier, payment status and the response received from Netopia, which we use for invoicing, accounting, tier activation and dispute resolution. The related accounting records are kept for 10 years under Accounting Law no. 82/1991.

SMALLJOBS S.R.L. is registered for VAT. All prices displayed on the Platform are final consumer prices and include VAT at the standard Romanian rate (currently 21%). The order screen shows the taxable base and the VAT amount separately, and the amount you pay is the amount displayed, with no cost added later.

You have the statutory rights described in the "Right of withdrawal" section below, which you cannot waive and which we cannot restrict through these Terms (Article 25 of Emergency Ordinance no. 34/2014). Beyond those statutory rights, we do not offer discretionary refunds for services already supplied: once a promotion has been displayed for the period paid for, or a subscription period has been consumed, the value of that period is not refunded. This policy applies only after the statutory right of withdrawal has been exercised, has expired or has lapsed in accordance with the law — never in place of it.

Monthly subscriptions are paid in advance for a one-month period and do NOT renew automatically. We do not retain your card details and will not charge you again without a new order placed by you. We send you a reminder e-mail before expiry, and if you do not renew, the account returns to the free tier with no penalty.

Annual subscriptions are paid in advance for a 12-month period and, likewise, do not renew automatically. You may cancel at any time from Settings → Subscription; cancellation takes effect at the end of the period already paid for, and the benefits remain active until then.

Promotions are one-off payments, for a specific duration and area chosen by you at purchase. The effect of a promotion on the order of results is described in detail on the "How we rank results" page, and any result obtained for payment is visibly labelled "Promovat".

If the Platform permanently ceases operating, Users with active subscriptions receive a pro-rata refund for the remaining period, calculated from the date operations cease.

For any payment issue, write to us at contact@smalljobs.ro quoting the order identifier. We issue an invoice for every payment in accordance with Romanian tax law; if you are purchasing as a legal entity or an authorised natural person, you may give us your name and fiscal identification code to be entered on the invoice.

20. Conformity of the paid digital services and their modification

For the paid digital services you buy from us you benefit from the legal guarantee of conformity provided by Emergency Ordinance no. 141/2021, transposing Directive (EU) 2019/770. This means the service must correspond to the description on the plans page, be fit for the ordinary purposes of a service of that type, and possess the qualities and performance you may reasonably expect, including as regards functionality, compatibility, accessibility, continuity and security.

If the service is not in conformity you are entitled, in this order: first to have it brought into conformity, free of charge, within a reasonable time and without significant inconvenience to you; and if bringing it into conformity is impossible or disproportionate, if we fail to do it, if it fails, if the lack of conformity is serious enough, or if we have declared that we will not remedy it, you are entitled to a proportionate price reduction or to terminate the contract with a refund. Termination is unavailable only if the lack of conformity is minor, and the burden of proving that it is minor lies with us.

We supply the updates necessary to maintain conformity, including security updates, for the whole duration of the subscription, and we inform you about them.

We may modify a digital service during its supply, beyond what is necessary to maintain conformity, only for valid reasons, which we list exhaustively here: a change in legislation or a requirement of an authority; a technical or security requirement; the discontinuation or modification of a third-party service we depend on (for example the payment processor, the e-mail provider, the artificial intelligence provider); or proportionate product development. Such a modification cannot generate additional costs for you.

If the modification negatively affects your access to or use of the service, other than only minorly, we inform you in advance, within a reasonable period, on a durable medium, of the features and timing of the modification and of your right to terminate the contract. In that case you may terminate the contract free of charge within 30 days of receiving the information or of the modification, whichever is later, and you receive back the part of the price corresponding to the remaining period. This right does not apply if we make available to you, at no additional cost, the option of keeping the service unmodified and in conformity.

21. Consumer Right of Withdrawal

If you are a consumer — a natural person acting outside their trade or profession — you have the right to withdraw from the distance contract concluded with us within 14 calendar days, without having to justify your decision and without bearing any costs other than those set out below. The basis is Emergency Ordinance no. 34/2014 on consumer rights, transposing Directive 2011/83/EU. For service contracts, the 14-day period runs from the date the contract is concluded, that is from the moment we confirmed your order on a durable medium. This right concerns only the paid services you buy from SmallJobs (subscriptions and promotions); it does not concern the arrangements you make with other Users for the work itself, to which we are not a party.

At purchase we ask you for two distinct agreements, which you tick separately: (1) you expressly request that performance of the service begin immediately, within the withdrawal period, rather than waiting 14 days; and (2) you acknowledge that you will lose your right of withdrawal at the moment the service has been fully performed by us. We then send you by e-mail, on a durable medium, the contract confirmation, which contains both of those agreements, the pre-contractual information and the model withdrawal form. We are careful about the limit of this mechanism, because it is easy to get wrong: those agreements do NOT extinguish the right of withdrawal at the moment of activation, but only at the moment the service has been fully performed, under Article 16(a) of Emergency Ordinance no. 34/2014.

What this means for a subscription. A monthly or annual subscription is not fully performed on the first day — it is performed across the whole period paid for. Therefore, if you bought an Aur or Diamant subscription, you keep your right of withdrawal throughout the 14 days from conclusion of the contract, even if you have already begun using the paid tier. If you withdraw within that period, we refund the amount paid, less an amount proportionate to the period during which you actually had the benefit of the service, calculated by reference to the total contract price (Article 14(5) of Emergency Ordinance no. 34/2014). For example, if you paid for a monthly subscription and withdraw on the fifth day, we retain roughly five thirtieths of the price and refund the rest.

What it means for a promotion. A short-duration promotion may be fully performed within the 14-day period. Once the promotion has been displayed for the whole period purchased, the service is fully performed and the right of withdrawal lapses, because you expressly asked us to begin immediately and acknowledged that effect. If you withdraw before the display period ends, we retain the part proportionate to the days already displayed and refund the rest.

How to exercise the right. The simplest way is to use the withdrawal function in your account, described below. Alternatively you may send us any unequivocal statement showing your decision to withdraw — by e-mail to contact@smalljobs.ro or by post to our registered office — using, if you wish, the model form we publish on the "Withdraw from contract" page and attach to every order confirmation e-mail. Use of the form is not mandatory. We confirm receipt without delay on a durable medium. It is enough that you send the statement before the 14 days expire.

The withdrawal function. From 19 June 2026, Article 11¹ of Emergency Ordinance no. 34/2014 requires that withdrawal be possible directly from the online interface. In your account, under Settings → Subscription, and on the public "Withdraw from contract" page, you will find a button labelled "Retrageți-vă din contract aici" ("withdraw from contract here"), continuously available throughout the withdrawal period. It asks for your name, the order you wish to withdraw from and the e-mail address at which to receive confirmation, then asks you to press "Confirmați retragerea" ("confirm withdrawal"). Immediately afterwards we send you, on a durable medium, an acknowledgement of receipt of the withdrawal, with the content of the declaration and the date and time it was submitted.

Refunds. We refund the sums due within no more than 14 days of the date we were informed of your decision to withdraw, using the same means of payment you used for the initial transaction, unless you agree otherwise. The refund costs you nothing; we charge no fee for it.

If the service was partly performed before withdrawal, you pay only the proportionate part, calculated by reference to the total contract price. If we failed in our information duties — if we did not tell you the conditions of the right of withdrawal, did not obtain the two express agreements described above, or did not send you the confirmation on a durable medium — then you owe nothing for the period already performed and we refund you in full, under Article 14(6) of Emergency Ordinance no. 34/2014.

Exceptions. The right of withdrawal does not apply to: (i) services fully performed, where performance began with your prior express consent and after you acknowledged that you would lose the right of withdrawal on full performance (Article 16(a)); (ii) contracts for the supply of digital content not delivered on a tangible medium, under the cumulative conditions of Article 16(m). In every other situation the right remains intact. If we fail to inform you correctly about the right of withdrawal, the period is extended by up to 12 months under Article 10 of Emergency Ordinance no. 34/2014.

The model withdrawal form, in accordance with Part B of the annex to Emergency Ordinance no. 34/2014, is published on the "Withdraw from contract" page, where you can read, print or copy it, and is attached to every order confirmation e-mail. You are not obliged to use it.

22. Additional terms for business Users

This section applies to Users who offer their services through the Platform in the course of a commercial or professional activity (authorised natural persons, individual or family undertakings, companies). It implements Regulation (EU) 2019/1150. If you are a consumer, this section does not apply to you and your rights remain those described in the rest of the Terms.

The grounds on which we may restrict, suspend or terminate services to you are exclusively the following: breach of these Terms or of the law; publishing illegal, misleading, false or fictitious content; fraud, attempted fraud or manipulation of the Platform (including multiple accounts, duplicate listings, fake reviews); abusive behaviour towards other Users or our staff; endangering the security of the Platform; a legal obligation or an order of a competent authority; and repeated breaches after a reasoned warning. We do not restrict or suspend accounts on any other ground.

Before, or at the latest when, a restriction or suspension takes effect, we send you on a durable medium a statement of reasons setting out the specific facts and circumstances taken into account, including the content of any third-party notices received, the ground relied on from the list above, and whether we used automated means. Demoting the visibility of a listing as a sanction is likewise treated as a restriction and carries the same statement of reasons. For complete termination of services, we send the statement of reasons at least 30 days before termination takes effect, save where the law requires otherwise or where we face repeated breaches.

You have the right to clarify the facts and circumstances by writing to contact@smalljobs.ro within 30 days of the communication. We review your clarification through human intervention, not solely automated means, and give you a reasoned outcome. If we withdraw the measure, we restore access without undue delay, including to your data.

We do not apply retroactive changes to these Terms, save for those required by a legal obligation or those exclusively favourable to you. Changes are communicated to you on a durable medium at least 15 days before they take effect, and until that date you may terminate the contract.

Additional distribution channels and affiliate programmes: public listings and public profiles on the Platform may be indexed by search engines and may be promoted by us on our social media pages and in online advertising campaigns. We do not operate an affiliate programme and we do not resell your listings to other online marketplaces.

Effects on your intellectual property rights: you remain the owner of the content you upload, including photographs of your work and your commercial signs. The licence you grant us is limited to hosting, displaying, resizing and promoting the content in connection with operating the Platform, in accordance with the intellectual property section. We claim no rights over your trade mark or logo beyond displaying them on your profile.

Differentiated treatment: we do not grant ourselves, or any User we control, preferential treatment. SMALLJOBS S.R.L. does not publish listings and does not hold Provider profiles on its own Platform. The only differences between accounts are those flowing from subscription tier and purchased promotions, available to anyone at the same price and publicly described.

Access to data: you have permanent access, from your account, to the listings, messages, reviews received, view statistics and profile data you have created, and you can export them. We access the same data to operate the Platform, for moderation, support and security. We do not sell your data. Usage data may be transmitted to our analytics and advertising measurement providers under the conditions described in the Privacy Policy and the Cookie Policy, and you may object to that transmission by withdrawing your consent in the cookie settings, without this affecting your use of the Platform. After the contract ends we retain data only within the limits described in the Privacy Policy.

We do not in any way restrict your right to offer your services on different terms through other channels: you may work through any other platform, through your own website or directly, at whatever price you choose.

Being a micro-enterprise, we benefit from the exemption in Article 11(5) of the P2B Regulation and do not operate a formal internal complaint-handling system, nor are we required to designate mediators under Article 12. This does not affect your right under Article 4(3) to clarify the facts, described above, nor your right to go to court.

23. Users' tax and legal obligations

Income earned from providing services through the Platform is taxable income and must be declared, whatever the amount received and whatever the method of payment. If you provide services on a continuing basis, you are obliged to register as authorised. If you engage someone in a relationship having the characteristics of an employment relationship, you are obliged to conclude an individual employment contract before work begins; failing to do so constitutes undeclared work and is severely penalised.

We have written a separate page, "Tax and legal obligations", explaining at length what this means for craftsmen and for clients, including why the day-labourer regime does not apply to household work. We recommend reading it before posting or accepting a job. The information there is general and does not constitute tax or legal advice; for your specific situation, consult an accountant.

SmallJobs does not withhold taxes, does not issue fiscal documents on behalf of Users and does not report their income to the tax authorities, since it does not handle payments between Users and does not know the amounts actually paid.

24. Mobile Application, App Stores, and Device Permissions

The Platform is also available as a native mobile application for Android and iOS devices (the "Mobile App"). These Terms, together with the Privacy Policy, apply in full to your use of the Mobile App in addition to your use of the web Platform. By installing, accessing, or using the Mobile App, you confirm acceptance of these Terms.

The Mobile App is distributed through the Apple App Store (operated by Apple Inc.) and the Google Play Store (operated by Google LLC). Your download, installation, and use of the Mobile App are also subject to the terms of service, end-user license agreements, and privacy policies of the relevant app store. SmallJobs SRL is not a party to those agreements between you and the store operator and assumes no responsibility for them.

If you install the Mobile App from the Apple App Store, the following additional terms apply pursuant to Apple's Licensed Application End User License Agreement requirements: (a) these Terms are concluded between you and SmallJobs SRL only, and not with Apple Inc.; (b) Apple is not responsible for the Mobile App or its content; (c) Apple has no obligation to furnish maintenance and support services for the Mobile App; (d) in the event of any failure of the Mobile App to conform to any applicable warranty, you may notify Apple, and Apple will refund any purchase price paid by you for the Mobile App, and to the maximum extent permitted by law, Apple will have no other warranty obligation whatsoever with respect to the Mobile App; (e) any claims relating to your use or possession of the Mobile App, including product liability claims, claims that the Mobile App fails to conform to any applicable legal or regulatory requirement, and claims arising under consumer protection or similar legislation, are the sole responsibility of SmallJobs SRL; (f) you must comply with applicable third-party terms of agreement (for example, your wireless data services agreement) when using the Mobile App; and (g) Apple Inc. and its subsidiaries are third-party beneficiaries of these Terms in respect of your use of the Mobile App, and upon your acceptance, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary.

If you install the Mobile App from the Google Play Store, your use is also governed by the Google Play Terms of Service. To the extent of any conflict between Google Play Terms and these Terms regarding your relationship with SmallJobs SRL, these Terms prevail, without prejudice to any rights granted to Google as the platform operator.

Depending on the features you use, the Mobile App may request the following device permissions: (a) Camera and Photo Library — to let you take or select images for your profile, jobs, applications, or messages; (b) Location — to let you search for jobs near you and to attach a coarse location to your postings; precise GPS coordinates are mapped immediately to a city or locality name and are not stored as raw coordinates on our servers; (c) Notifications — to deliver push notifications for messages, applications, reviews, and platform updates that you have opted into; (d) Network Access — required for the Mobile App to function; (e) Background App Refresh (iOS) or equivalent — used solely to refresh notifications and unread counters. You can grant or revoke each of these permissions at any time from your device's system settings; revoking a permission will disable only the related feature.

Paid services on the Platform (tier subscriptions, tier upgrades, and promoted listings) are processed exclusively through Netopia mobilPay using a secure webview to Netopia's payment pages. The Mobile App does not currently use Apple In-App Purchase or Google Play Billing for digital services on the Platform. If a future version of the Mobile App introduces in-app billing, the applicable terms and pricing will be presented to you in the checkout flow before any purchase is made.

We may release updates to the Mobile App to add features, fix bugs, address security issues, or comply with legal or platform requirements. We may require you to install the latest version to continue using the Mobile App. We may also discontinue support for older operating system versions when reasonably necessary; we will provide reasonable notice before doing so.

Use of the Mobile App requires a working internet connection. Your mobile network operator may charge you for data usage, including for downloads, image uploads, and push notifications; SmallJobs SRL is not responsible for any such charges.

The Mobile App may include third-party software development kits (SDKs) for crash reporting, analytics, push notifications, social authentication, and payment processing. These SDKs may collect technical information about your device (model, OS version, app version, language, network type, anonymized identifiers) for the purposes of operating, securing, and improving the Mobile App. A current list of third-party processors and their roles is included in the Privacy Policy.

The Mobile App and the web Platform share a single account. Actions taken on one are reflected on the other. A secure mobile-to-web handoff allows you to open your account in a web browser without re-entering your password; the handoff token is single-use, short-lived, and bound to your device.

By using the Mobile App, you represent and warrant that (a) you are not located in a country that is subject to a comprehensive embargo by the European Union or by the United States, and (b) you are not listed on any EU or U.S. government list of prohibited or restricted parties. This warranty is required by Apple's and Google's distribution policies.

25. Reporting Illegal Content, Notice-and-Action, and DSA Compliance

SmallJobs SRL operates the Platform as a hosting service and intermediary within the meaning of Article 6 of the Digital Services Act (Regulation (EU) 2022/2065) ("DSA"). We do not have a general obligation to monitor User Content or actively to seek facts or circumstances indicating illegal activity, but we act expeditiously to remove or disable access to illegal content once we obtain actual knowledge of it, and we cooperate with competent authorities upon receiving valid orders.

Anyone — whether a User or not — may report Content they consider illegal under EU or Romanian law (for example, counterfeit goods, hate speech, child sexual abuse material, harassment, defamation, intellectual property infringement, threats of violence). You may use the "Report" button available on every listing and every public profile, which does not require holding an account, or you may send an electronic notice to contact@smalljobs.ro with the subject "DSA Notice". To enable us to act, your notice should include: (i) a sufficiently substantiated explanation of the reasons why you consider the Content illegal; (ii) the exact electronic location of the Content (URL or stable identifier); (iii) your name and email address (anonymous reports are accepted only for notices alleging child sexual abuse material); and (iv) a statement confirming your good-faith belief that the information and allegations are accurate and complete. We acknowledge receipt of complete notices without undue delay, by e-mail to the address you provide, and issue a reasoned decision within a reasonable timeframe taking into account the complexity and seriousness of the alleged illegality.

When we restrict the visibility of, demote, suspend, terminate, or otherwise take action against User Content, an account, or monetization, we provide the affected User with a clear and specific statement of reasons (DSA Article 17), including: the action taken and its scope and duration; the facts and circumstances relied upon; whether automated means were used in the detection or decision-making and, if so, a meaningful description of those means; the contractual or legal grounds invoked; and information about the means of redress available, including our internal complaint mechanism, certified out-of-court dispute settlement, and judicial redress. We may withhold or limit a statement of reasons where doing so would conflict with a legal order or with an ongoing investigation by a competent authority.

Affected Users may submit a free-of-charge internal complaint against any moderation decision (removal, demotion, suspension, termination, monetary or visibility restriction, or refusal to act on a notice) within six (6) months of being informed of the decision, by emailing contact@smalljobs.ro with the subject "DSA Internal Complaint". Complaints are reviewed by qualified personnel who did not take the original decision and not solely on the basis of automated means. We aim to issue a reasoned decision within fourteen (14) days, and in any event without undue delay. Manifestly unfounded or repetitive complaints may be refused after a reasoned warning.

If you disagree with the outcome of an internal complaint, you may refer the dispute to a certified out-of-court dispute settlement body of your choice, under Article 21 DSA. We engage in good faith with such a procedure, but the body's decisions are not binding on us, and participation does not prevent you from going to court. For consumer disputes concerning the Platform's paid services, the dedicated route is the SAL entity within ANPC, at https://reclamatiisal.anpc.ro, described in the dispute resolution section. We note that, being a micro-enterprise, we benefit from the exemption in Article 19 DSA for the obligations in Section 3 (Articles 20-28); the mechanisms described in this section that we nonetheless offer — the internal complaint and referral to out-of-court settlement — are voluntary commitments, which we honour as such.

Notices submitted by Trusted Flaggers awarded that status by the Romanian Digital Services Coordinator under DSA Article 22 are processed and decided with priority and without undue delay.

We may suspend, after issuing a prior reasoned warning, the provision of Services to Users who frequently provide manifestly illegal Content (DSA Article 23(1)) and to persons or entities who frequently submit notices or complaints that are manifestly unfounded (Article 23(2)). The duration of any such suspension takes into account all relevant facts and circumstances, including the seriousness of the misuse, and is communicated together with the reasons for the suspension.

Where we become aware of any information giving rise to a suspicion that a criminal offence involving a threat to the life or safety of a person has taken place, is taking place, or is likely to take place, we promptly inform Romanian law enforcement authorities or, where the relevant authority cannot be identified with reasonable certainty, Europol (DSA Article 18), and we provide all relevant information available to us.

We take additional protective measures regarding minors: the Platform is intended for persons aged 16 or over — the digital consent age set by Romanian Law No. 190/2018 implementing Article 8 GDPR — and every User expressly declares at registration that they have reached that age; paid services (subscriptions and promotions) may only be purchased by persons aged 18 or over, in accordance with Article 41 of the Romanian Civil Code; we do not present advertising based on profiling using personal data of users we know with reasonable certainty to be minors (DSA Article 28(2)); and we provide reporting channels designed to be accessible to younger Users, which do not require holding an account.

Where required by the DSA, we publish annual transparency reports describing the moderation actions we have taken (Article 15), including the number and types of notices received, decisions taken, accuracy of any automated systems used, and the median time to act.

Our single point of contact for communications with EU Member States, the European Commission, and the European Board for Digital Services in relation to the application of the DSA is contact@smalljobs.ro. Communications may be addressed in Romanian or English. Our single point of contact for recipients of the Service to communicate with us under DSA Article 12 is the same email address; we accept communications in Romanian and English.

26. Force Majeure and Service Continuity

We are not liable for any failure or delay in performing our obligations under these Terms to the extent such failure or delay is caused by circumstances beyond our reasonable control ("Force Majeure"), including but not limited to: acts of God; natural disasters (earthquakes, floods, fires, severe weather, volcanic activity); war, armed conflict, terrorism, civil unrest, riot, sabotage, or vandalism; epidemics, pandemics, and public-health emergencies, including any associated quarantine, lockdown, or restriction measures; strikes, labor disputes, or work stoppages, whether involving our personnel or third parties; failure or interruption of internet backbone, undersea cables, power grid, hosting providers, content delivery networks, payment networks, telecommunications operators, or other essential third-party services; cyber-attacks, distributed denial-of-service attacks, ransomware, or malicious code outbreaks affecting infrastructure we rely upon; acts, decrees, regulations, or orders of any government or competent authority, including export controls, sanctions, or compelled disconnection; and any other event of similar character not reasonably foreseeable or avoidable by us at the time of contracting.

During a Force Majeure event, our obligations under these Terms are suspended to the extent and for the duration affected, without liability. We will use commercially reasonable efforts to mitigate the effect, to keep you informed where practical, and to resume performance as soon as reasonably possible. If a Force Majeure event continues uninterrupted for more than thirty (30) days, either party may terminate the affected Services upon written notice without liability, except for accrued obligations existing at the time of termination.

We aim to keep the Platform available 24/7 but do not guarantee uninterrupted, error-free, secure, or virus-free operation. Scheduled maintenance, security patching, infrastructure migrations, deployment of new features, and emergency interventions may cause temporary unavailability or partial degradation; we make reasonable efforts to schedule them outside peak hours and to provide advance notice of significant downtime where feasible.

We back up Platform data at regular intervals and apply reasonable security and integrity controls, but cannot guarantee zero data loss in the event of catastrophic failure, cyber-attack, or Force Majeure. You are encouraged to keep your own copies of Content that is important to you (for example, by exporting your data through the rights described in the Privacy Policy).

27. General Provisions

If any provision of these Terms is held to be invalid, illegal, or unenforceable in whole or in part by a competent court, arbitrator, or authority, that provision (or the offending part) is severed and the remaining provisions remain in full force and effect. The parties will negotiate in good faith to replace the severed provision with a valid one that, to the extent permitted by law, achieves substantially the same commercial and legal intent.

These Terms, together with the Privacy Policy, the cookie information integrated therein, the tier-specific terms applicable at the time of purchase, the Tombola Terms (where you participate in promotional raffles), and any additional written agreement we conclude with you, constitute the entire agreement between you and SmallJobs SRL regarding the Platform and supersede any prior or contemporaneous agreements, communications, representations, or understandings (whether oral or written) regarding the same subject matter, except for fraudulent misrepresentations.

No failure or delay by SmallJobs SRL in exercising any right or remedy under these Terms or in insisting on strict compliance with any provision constitutes a waiver of that right, remedy, or provision. Any waiver must be in writing and signed by an authorized representative of SmallJobs SRL to be effective. A waiver of any provision on one occasion is not a waiver of the same provision on future occasions or of any other provision.

You may not assign or transfer these Terms or any of your rights or obligations under them, in whole or in part, by operation of law or otherwise, without our prior written consent. We may assign or transfer these Terms in whole or in part to any affiliate, successor entity, or third party in connection with a merger, acquisition, reorganization, sale of assets, financing, or by operation of law, without your additional consent. We will provide reasonable notice of any material assignment that affects your rights, and you may terminate your account if you do not agree.

We may give you notices required under these Terms by email to your registered address, by in-app or in-browser notification, by banner displayed within the Platform, by posting on the Platform's website, or by any other method permitted by law. Notices to us must be sent to contact@smalljobs.ro and (for legal service of process) to the registered address listed in Section 23. You are responsible for keeping your registered email address current.

Nothing in these Terms creates a partnership, joint venture, employment, agency, franchise, or fiduciary relationship between you and SmallJobs SRL. Neither party may bind the other or incur obligations on the other's behalf without prior written authorization.

Except as expressly stated (notably Apple Inc. as a third-party beneficiary in respect of your use of the Mobile App, see Section 19), these Terms do not create any rights for, and are not enforceable by, any third party.

These Terms are issued in Romanian and English. The Romanian version is the binding original; the English version is provided for convenience. In the event of any conflict between the two language versions concerning Users domiciled in Romania, the Romanian version prevails.

Section titles, subsection labels, and headings are for convenience only and do not affect the interpretation of these Terms.

Where these Terms refer to obligations under Romanian or EU law and that law is later amended, replaced, or superseded, the reference is to the law as amended or to the corresponding successor provision. Words importing the singular include the plural and vice versa, and words importing one gender include all genders.

We do not restrict your access to justice. You may at any time bring proceedings before the competent courts, individually or as part of collective or representative actions brought under the law, including by consumer protection associations under Law no. 193/2000 and Government Ordinance no. 21/1992. No provision of these Terms may be construed as a waiver of those rights, and if a provision were to have such an effect, it is deemed unwritten.

The following provisions survive termination of these Terms or your account: indemnities (Section 3), payment obligations accrued before termination (Section 17), the consumer-withdrawal acknowledgements (Section 18), Apple's third-party beneficiary rights (Section 19), DSA-related rights and obligations (Section 20), force majeure (Section 21), the limitations of liability (Section 8), the intellectual property licenses you have granted (Section 11), and these General Provisions (Section 22).

28. Contact Information

For any inquiries, technical support, disputes, legal notices, or questions about these Terms or the Privacy Policy, contact us at: Email: contact@smalljobs.ro (responses within 5 business days). Address: SmallJobs SRL, Simeria, Str. Progresului, Nr. 43, Hunedoara County, Romania.

Last updated: 9 September 2026